I work on IBM DOC which is having interface with SAP system with help of Common Store. Once the document is processed from DOC end, it would create a DMS number and store a copy in SAP system.
Failure to DMS generation doent store a copy in SAP system, however it does store only in DOC system.
I've noticed there is a delay in DMS generation for specific documents for days and sometimes for weeks and sometimes not generated at all.
I've checked it in logs and couldnt find any trace of why DMS number is not generated. I could find information until how the document stored in DOC. Is there a way to find or any place I could get it checked?
Your response would be appreciated