Hi Rajesh,
Since you are using 7.0 there is no need to delete the request from PSA,just mark it red and trigger the IP again.
Post this when the DTP is triggered it will automatically pull the green request ignoring the red one.
Regards,
Amit
Hi Rajesh,
Since you are using 7.0 there is no need to delete the request from PSA,just mark it red and trigger the IP again.
Post this when the DTP is triggered it will automatically pull the green request ignoring the red one.
Regards,
Amit