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Work Manager SSL Invalid chain issues

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Hi,

    For Work Manager application till now I was using a self signed certificate created using OpenSSL on the server for which the common name used was

       CN:  sapmobilem.mobility.com

 

We are using SMP 2.3 SP03 and work manager 6.0 running on Windows 2008 R2.

The DNS was set which was point to F5 load balancer and F5 was setup as pass through to redirect the request to the server on port 7030.

 

I used to generate .pfx file for WM application on the server and .cer for the device and the application was connecting and working properly.

 

Now in the UAT phase the client has brought Entrust certificates and want me to use the same.

 

I generated a csr on the server where WM is installed and got it signed from Entrust. Entrust has sent me a .crt file

In the CSR I have set the common name to : sapmobilem.mobility.com

 

I am not sure if creating a pfx file from the Entrust cert is enough to get this application working. Since I have done that and used the pfx file on the server.I have also installed the root and the chain certs on the server and device still I am getting the SSL Invalid Chain.

 

Not sure what do next.

 

Requesting help.


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