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WF: Config desition task in CRM so agent leave reason for Approve/Reject

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Hi Gurus,

 

Does anybody knows if I can config in a standar way in CRM let the agent can leave a reason when Approve/Reject a WF in CRM.

I've configured in SWDD, and is working perfectly if I approve or reject from SBWP.

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But in CRM is not asking me for the reason (which is mandatory) after I approve or reject the workitem.

 

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Ive configured SWU3, and I haven't found any place where I could set up this.

 

Right now I am using this standar task.

 

Captura3.JPG

 

Any suggest will be very helpful.

 

Thanks in advance.

 

Regards


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